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 News & announcements   Archives 
iPass Service Alert
The iPass Provider using the SSID 'neo' has stopped all WiFi roaming services. Details
SERVICE OUTAGE: Network maintenance scheduled for Gates-Hillman Centers 3/12/2014
On Wednesday, March 12, 2014 SCS Computing Facilities staff will be performing maintenance on network switches in the Gates-Hillman Center Details
Critical Adobe Flash Player vulnerability
Adobe recently announced a critical vulnerability in Flash Player. Details
New Web-based Purchase Request Form
As part of our ongoing efforts to streamline services, SCS Computing Facilities is launching a new web-based form for you to submit purchase requests. Details
 Hot topics 
Carnegie Mellon has joined the eduroam world-wide roaming service
eduroam allows Carnegie Mellon students, researchers and staff members to obtain free wireless network connectivity when visiting other participating eduroam institutions. Details
Mac OS X Mavericks 10.9 Support Status
On October 22, 2013 Apple released Mac OS X Mavericks 10.9 as a free download. Although we can't prevent users from installing Mavericks, we want to make you aware of the possible impact this upgrade may have on productivity and system reliability at this time. Details
Windows XP SP3 and Office 2003 End of Life Support
On April 8, 2014, Microsoft will end support for both Windows XP SP3 and Office 2003. After this date Microsoft will no longer publish security updates for either of these packages. As a result, SCS Computing Facilities will also end support services for computers running Windows XP and will no longer provide support for Office 2003 beginning on April 9, 2014. Details
If you are new to SCS
Our introductory documentation has some information to help you get started, including the slides from the 2013 Facilities Immigration Course talks.
Popular links
User account related links Machine related links
SCS account application (PDF)   Recommended PC configurations
SCS Cluster-only account application (PDF)                           as of February 2014
SCS Email client configuration settings           laptops and desktops
SCS Email Address Management Page                   SCS network registration
Change your SCS passwords                   PC software installation/upgrade request form
SCS web reports                   Mac software installation/upgrade request form
Use your Andrew username and password
to view these reports.
                  How to keep your Windows PC secure
The SCS Web Reports now use Shibboleth instead of WebISO for authentication.
See Shibboleth verification for more information.
                  Mailing list creation and management
 About us 
We support all aspects of computing for the School of Computer Science. Find out more about our services.
SCS Help Desk
GHC 4203
412-268-4231
M-F 9-5

SCS Operations
412-268-2608
Open 24 x 7

Leave a message if the Operator is unavailable

help@cs.cmu.edu