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While some technical solutions used in TEC were brilliant at the time when it was written, you will never discover this from the documentation. TEC Guides are written in "Greenspan-speak" (complex sentences with huge mass terms mostly devoid of any useful meaning that was a hall mark of former Fed chairman; the secret of his success is his ability to match content-free arcane jargon of the alchemist to the gullibility of the customers)
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Despite large number of pages TEC guides contain very little useful information (the joke "the next 300 pages were intentionally left blank" has more subtle meaning them it looks if we are talking about TEC documentation ;-). Moreover if relevant information exists finding it is extremely difficult as those guides are not well referenced by Google. The following documents are available in the IBM TEC Documentation Page (see also Information Centers page)
In addition there are a dozen of Redbooks of various quality. Most are dated and information, as valuable as it is, is far from being current. Among the most useful are
This IBM Redbook presents a deep and broad understanding about event management with a focus on best practices. It examines event filtering, duplicate detection, correlation, notification, escalation, and synchronization. Plus it discusses trouble-ticket integration, maintenance modes, and automation in regard to event management. Throughout this book, you learn to apply and use these concepts with IBM Tivoli Enterprise Console 3.9.
Tivoli Enterprise Console can be rightly called the flagship of the Tivoli product line because it is the focal point of events from all Tivoli products. The new version of TEC will bring very important usability and performance enhancements such as Java-based TEC Console and Availability Intermediate Manager (AIM). This redbook introduces the new Tivoli Enterprise Console V3.7, covering the installation, tailoring, and configuration of the console itself
2003-10-24 This IBM Redbook is an update of the existing Tivoli Enterprise Internals and Problem Determination, SG24-2034 redbook. The material is revised and updated for Tivoli Management Framework and applications post Version 3.6. Some of the applications that are covered from the troubleshooting point of view in this redbook are: Tivoli Management Framework and related concepts Tivoli Enterprise Console IBM Tivoli Monitoring Tivoli Business Systems Manager Tivoli Enterprise Data Warehouse Tivoli Workload Schedule
(based on 1 review)This redbook is an update of a previous redbook called Introduction to Tivoli’s TME 10, SG24-4948, which remains one of the most widely-read Tivoli Redbooks having sold over 5,000 hardcopies in its life. This update reflects what has changed in Tivoli Management Software since Version 3.2 and covers the Tivoli Framework and the core applications of Version 3.6.1 (Tivoli Inventory, Tivoli Software Distribution, Tivoli Distributed Monitoring, Tivoli Enterprise Console, Tivoli User Administration, and Tivoli Security Management). This book also covers the full suite of Tivoli Enterprise products including Tivoli NetView, Tivoli NetView Performance Monitor, Tivoli Performance Reporter, Tivoli Remote Control, Tivoli Workload Scheduler, Tivoli Output Manager, Tivoli Service Desk, Tivoli Storage Manager, Tivoli Global Sign-On, some Tivoli Plus modules, and Tivoli Global Enterprise Manager (GEM).
Because Tivoli Enterprise products fit in the category of Enterprise Systems Management (ESM), in the first part of this book, we explain why ESM is essential and what it means. Then, we describe how Tivoli provides an enterprise approach to the ESM issues briefly describing all the products included in the Tivoli Enterprise suite of products.
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This book is divided into eight parts: Introduction, Tivoli Management Framework, Deployment discipline, Availability discipline, Operations discipline, Security discipline, Tivoli modules, and Tivoli management views. The first part contains the introductory chapters on ESM and Tivoli Enterprise Software. The other parts reflect the architecture of Tivoli Enterprise Software.
Each chapter covers a product. The products that belong to the core applications contain practical hands-on examples to familiarize readers with the way the basic functions work and to deepen their understanding of the concepts. These chapters also contain tests that can help prepare technical support personnel for Tivoli certification programs.
About this guide PublicationsIBM Tivoli Enterprise Console library
Related publications Ordering publications Participating in newsgroupsConventions used in this guide
Typeface conventionsOperating system-dependent variables and paths
IBM Tivoli Enterprise Console icons Highlights of the 3.9 releaseUnified system and network management
Optimized event management for key e-business applicationsComponents of the Tivoli Enterprise Console product
Adapter Configuration Facility Tivoli Event Integration FacilityTivoli Enterprise Console gateway
Tivoli NetView Event database Event console Internal events Configuring the Tivoli Enterprise Console product Predefined event groups Planning for new event groupsPlanning for event group roles
Configuring event adaptersConfiguring the Tivoli Enterprise Console gateway
Configuring the event server Changing the logging defaults Creating an event console Creating and changing an event groupAssigning an event group to an event console
Creating an operatorAssigning an operator to an event console
Integrating your trouble ticket system with the trouble ticket rules Configuring custom buttons for an event consoleExporting and importing event console definitions
Managing Tivoli region definitions for the Web version of the event consoleTuning the performance of the Web version of the event console
Backing up and tuning the event databaseStopping and starting the event server
Sample IT environment with configuration examples Fast path to managing events Event serverExtending event management capabilities
Event adapters Example 1: All operators get all eventsExample 2: Geographic differentiation
Example 3: System management differentiationExample 4: Organizational differentiation
Example 5: Event-type differentiation Key concepts for event management Event severity Using the Java version of the event console Exiting the event console Acknowledging events Running local commands Starting the Tivoli NetView component Viewing event information Customizing the event viewerUsing the Web version of the event console
Overview of the Web version of the event consoleStarting the Web version of the event console
Exiting the event console Acknowledging events Closing events Opening a trouble ticket Viewing event properties Tivoli Enterprise Console gateway Gateway configuration fileConfiguring the gateway to receive events from non-TME adapters
Configuring the gateway for state correlationConfiguring the rate at which events are sent to the event server
Starting and stopping the tec_gwr programStarting the tec_gwr program manually
Stopping the tec_gwr program manuallyObtaining the status of the tec_gwr program on UNIX
Appendix A. TroubleshootingGetting started with problem determination
Problems locating an eventUnderstanding event server processes
Checking the event flowProblems starting the Tivoli Enterprise Console product
Problems with rules Tuning rulesProblems with the RIM database
Analyzing Tivoli Management Framework trace logsProblems with the Tivoli Enterprise Console gateway
Problems with the tec_gateway programProblems with the tec_gwr program
Problems with the Web version of the event console Configuring the event database Appendix B. Messages Trademarks
The purpose of this field guide is to describe the functionality of the IBM Tivoli Enterprise Console state correlation engine introduced in ITEC version 3.8. It also outlines the configuration and design aspects as well as gives hints for installing and troubleshooting. Some case studies from different customers are discussed at the end.
The purpose of this white paper is to educate the concerned audience about all the different stages and paths that an event can undergo on its way to the IBM Tivoli Enterprise Console Event Server (referred to as “Event Server” from here on out). Also, this document will be of great help to someone who is trying to diagnose a problem of events not being received. The flowcharts included that show the event flow will definitely help pinpoint specific areas to analyze further.
10.2.1 Using the wizard to create a custom script Resource Model
First, you need to write a custom script on the monitored system. We create a sample script for ITSO_ProcessNum Resource Model, as shown in Example 10-1. The custom script Resource Model checks the standard output from your custom script. Therefore, the custom script must print its result to standard output.
Example 10-1 process_num.ksh
#!/bin/kshPROCESS_NAME=$1ps -A -o "args" | grep -v grep |grep -v $0 | grep "$PROCESS_NAME" | wc -l
Note: The custom script runs on the shell environment with variables defined by the lcfd_env.sh, such as LCFROOT, LCF_TEMPDIR, and so on. Instead of writing the special file name or directory name in the script, you may want to use these variables to make your custom script widely usable.
After you finish writing the script, make sure it works in a stand-alone environment, and then copy the script to your PC where you will use the Workbench.
Example 10-2 Running process_num.sh
root@pacs007[/work/itso] process_num.ksh httpd 7
Note: If you select FTP to copy a script from the UNIX machine to the Windows PC where you use Workbench, use the binary mode to keep the original new line code of a script. If you changed the script on your PC, the new line code will be changed to the CR/LF, which is used in the Windows environment. If this happens, you can convert the new line code from the CR/LF to the LF. The bash and tr commands are included in the bin directory of the Workbench. Do the following:
bash tr -d "\015" < input_filename > output_filename cp output_filename input_filename
2. Using the wizard Now you have a custom script in your PC. You can import it into your Resource Model by using the Workbench wizard.
Let us begin by clicking on the New icon in the left side of the Workbench toolbar, as shown in Figure 10-4
Society
Groupthink : Two Party System as Polyarchy : Corruption of Regulators : Bureaucracies : Understanding Micromanagers and Control Freaks : Toxic Managers : Harvard Mafia : Diplomatic Communication : Surviving a Bad Performance Review : Insufficient Retirement Funds as Immanent Problem of Neoliberal Regime : PseudoScience : Who Rules America : Neoliberalism : The Iron Law of Oligarchy : Libertarian Philosophy
Quotes
War and Peace : Skeptical Finance : John Kenneth Galbraith :Talleyrand : Oscar Wilde : Otto Von Bismarck : Keynes : George Carlin : Skeptics : Propaganda : SE quotes : Language Design and Programming Quotes : Random IT-related quotes : Somerset Maugham : Marcus Aurelius : Kurt Vonnegut : Eric Hoffer : Winston Churchill : Napoleon Bonaparte : Ambrose Bierce : Bernard Shaw : Mark Twain Quotes
Bulletin:
Vol 25, No.12 (December, 2013) Rational Fools vs. Efficient Crooks The efficient markets hypothesis : Political Skeptic Bulletin, 2013 : Unemployment Bulletin, 2010 : Vol 23, No.10 (October, 2011) An observation about corporate security departments : Slightly Skeptical Euromaydan Chronicles, June 2014 : Greenspan legacy bulletin, 2008 : Vol 25, No.10 (October, 2013) Cryptolocker Trojan (Win32/Crilock.A) : Vol 25, No.08 (August, 2013) Cloud providers as intelligence collection hubs : Financial Humor Bulletin, 2010 : Inequality Bulletin, 2009 : Financial Humor Bulletin, 2008 : Copyleft Problems Bulletin, 2004 : Financial Humor Bulletin, 2011 : Energy Bulletin, 2010 : Malware Protection Bulletin, 2010 : Vol 26, No.1 (January, 2013) Object-Oriented Cult : Political Skeptic Bulletin, 2011 : Vol 23, No.11 (November, 2011) Softpanorama classification of sysadmin horror stories : Vol 25, No.05 (May, 2013) Corporate bullshit as a communication method : Vol 25, No.06 (June, 2013) A Note on the Relationship of Brooks Law and Conway Law
History:
Fifty glorious years (1950-2000): the triumph of the US computer engineering : Donald Knuth : TAoCP and its Influence of Computer Science : Richard Stallman : Linus Torvalds : Larry Wall : John K. Ousterhout : CTSS : Multix OS Unix History : Unix shell history : VI editor : History of pipes concept : Solaris : MS DOS : Programming Languages History : PL/1 : Simula 67 : C : History of GCC development : Scripting Languages : Perl history : OS History : Mail : DNS : SSH : CPU Instruction Sets : SPARC systems 1987-2006 : Norton Commander : Norton Utilities : Norton Ghost : Frontpage history : Malware Defense History : GNU Screen : OSS early history
Classic books:
The Peter Principle : Parkinson Law : 1984 : The Mythical Man-Month : How to Solve It by George Polya : The Art of Computer Programming : The Elements of Programming Style : The Unix Hater’s Handbook : The Jargon file : The True Believer : Programming Pearls : The Good Soldier Svejk : The Power Elite
Most popular humor pages:
Manifest of the Softpanorama IT Slacker Society : Ten Commandments of the IT Slackers Society : Computer Humor Collection : BSD Logo Story : The Cuckoo's Egg : IT Slang : C++ Humor : ARE YOU A BBS ADDICT? : The Perl Purity Test : Object oriented programmers of all nations : Financial Humor : Financial Humor Bulletin, 2008 : Financial Humor Bulletin, 2010 : The Most Comprehensive Collection of Editor-related Humor : Programming Language Humor : Goldman Sachs related humor : Greenspan humor : C Humor : Scripting Humor : Real Programmers Humor : Web Humor : GPL-related Humor : OFM Humor : Politically Incorrect Humor : IDS Humor : "Linux Sucks" Humor : Russian Musical Humor : Best Russian Programmer Humor : Microsoft plans to buy Catholic Church : Richard Stallman Related Humor : Admin Humor : Perl-related Humor : Linus Torvalds Related humor : PseudoScience Related Humor : Networking Humor : Shell Humor : Financial Humor Bulletin, 2011 : Financial Humor Bulletin, 2012 : Financial Humor Bulletin, 2013 : Java Humor : Software Engineering Humor : Sun Solaris Related Humor : Education Humor : IBM Humor : Assembler-related Humor : VIM Humor : Computer Viruses Humor : Bright tomorrow is rescheduled to a day after tomorrow : Classic Computer Humor
The Last but not Least Technology is dominated by two types of people: those who understand what they do not manage and those who manage what they do not understand ~Archibald Putt. Ph.D
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